Enterprise Solutions

Enterprise Communications, Governed by Design

Dreamtel delivers enforceable identity, fraud defense, and compliance across voice and messaging — without vendor lock-in.

Dreamtel is a Communications Intelligence & Governance Platform for enterprises that need control, trust, and proof across voice and messaging.

Enterprise Capabilities

Complete Communications Intelligence

Govern voice and messaging across any carrier, in one layer.

Apple Business Connect

Native integration to push your logo, name, and department to iOS devices during incoming calls.

Android Native Caller ID

Android Native business name display using Google Places data from verified sources. We verify and add business numbers to your places profile.

ACMA Lead Washing

Real-time scrubbing against the Do Not Call Register and wash lists before dialing.

Real-Time Analytics

Live dashboards for answer rates, block rates, and sentiment analysis.

Identity & Branding BETA

The Challenge

Caller ID spoofing, spam labeling, and inconsistent branding are destroying answer rates and customer trust.

What Dreamtel Does

  • Centralized Registry: Single source of truth for caller identity.
  • Campaign Enforcement: Brand enforcement at the campaign level.
  • Jurisdiction-Aware: Identity policies that respect local telecom laws.
  • Orchestration: Native Apple Business Connect integration. (Google & Samsung coming soon).

* We currently support Apple devices and are working to expand to the Android ecosystem.

Enterprise Outcome: Higher answer rates, lower reputational risk, and defensible compliance posture.
Incoming Call
Dreamtel Finance
Verified Business

Fraud & Scam Defense

The Challenge

Enterprises are held responsible for fraud they cannot technically control (IRSF, Impersonation).

Neural Fraud Defense

Block Internet Revenue Share Fraud (IRSF) in SIP networks before it costs you millions.

3-Pass AI Profiling

  • Pass 1: Private Model Creation. We ingest your historical CDRs to create a bespoke baseline profile.
  • Pass 2: Outlier Validation. Human-in-the-Loop validation of statistical anomalies to tune accuracy.
  • Pass 3: Active Defense. Live blocking of anomalous traffic with real-time manual overrides.
Enterprise Outcome: Reduced fraud exposure with provable controls.

BLOCKED

IRSF Pump Pattern Detected

Destination: +371 20 000 000
Velocity: 50 calls/sec
Override in Dashboard

Regulatory Governance

The Challenge

Regulation demands enforcement and evidence — not just written policies.

Dreamtel Provides

  • Automated Compliance Washing: Automatic checking against ACMA Do Not Call registers.
  • Time-of-Day Logic: Prevent calls outside legal hours based on local time.
  • Frequency Capping: Hard limits on attempts per consumer per day.
  • Immutable Audit Trails: Cryptographically signed logs of every decision.
Enterprise Outcome: Compliance you can prove, not explain.

Audit Certified

Ready for Regulation

Voice AI Architecture

The Challenge

Autonomous agents can hallucinate numbers, breach compliance, or fall victim to prompt injection.

Native MCP Support

Enable your agents to interact safely comfortably via Model Context Protocol.

  • Outbound Call Gating: Agents query Dreamtel to check compliance and brand safety before dialing.
  • Programmatic Provisioning: Agents can purchase branding packages (CNAM, RCD) automatically.
  • Identity Verification: Real-time checks to prevent dialing hallucinated numbers.

Privacy-First Architecture

  • Zero-Retention: We never touch your audio. We process decisions, not media.
  • No Media Routing: We do not act as a carrier. Your calls stay on your existing trunks.
  • Intelligent Signaling: Integrate via modern API (`POST /v1/call/check`) or SIP Redirect (`302 Moved Temporarily`).
// Example MCP Tool Call
await use_mcp_tool({
  server_name: "dreamtel-governance",
  tool_name: "check_outbound_safety",
  arguments: {
    number: "+61400000"
  }
});

// Response
{
  status: "ALLOW",
  compliance: {
    dnc_check: true,
    time_of_day: "WITHIN_LIMITS"
  }
}

Infrastructure Independence

The Challenge

CPaaS platforms abstract control but not accountability. You are still liable.

Dreamtel Enables

  • CCaaS Compatible: Seamless pre-call integration with Genesys, Five9, Avaya, and Nice.
  • Vendor-Neutral Governance: Apply policy across specific carriers (Twilio, Sinch) simultaneously.
  • Portability: Switch providers without re-architecting your compliance layer.
Enterprise Outcome: Strategic freedom without operational chaos.

Works With Your Stack

Genesys Five9 Twilio Avaya

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